Roles
A chat agent, recruited and placed on your team
A dedicated chat agent for your website and in-app widget — sourced, vetted, and trained on your product, joining your team rather than a shared queue.
What's included
- —Matched to your product and chat tool — Intercom, Zendesk, Drift, or similar
- —Interview and approve the candidate before they start
- —Payroll, HR, and compliance handled on our end
- —Coverage hours that match when your customers are actually online
What you get
A named agent who reports into your team day to day — not a rotating pool answering from a generic script. You review and approve the hire before they touch a single conversation, and we keep payroll and HR off your plate for as long as they're on your team.
Talk to us about the support team you need
Tell us the agent roles you're hiring for and we'll tell you honestly whether this is a fit — and what building that team would look like.