OutsourcedCX

Roles

A phone agent, recruited and placed on your team

A dedicated agent for inbound and outbound calls — sourced, vetted, and trained on your scripts and product, joining your team rather than a shared call floor.

What's included

  • —Matched to your dialer or call tool — Aircall, RingCentral, or similar
  • —Interview and approve the candidate before they start
  • —Coverage hours matched to your call volume
  • —Payroll, HR, and compliance handled on our end

What you get

A named agent handling your calls, not a shared floor split across other clients. You review and approve the hire before they take a single call, and we keep payroll and HR off your plate for as long as they're on your team.

Talk to us about the support team you need

Tell us the agent roles you're hiring for and we'll tell you honestly whether this is a fit — and what building that team would look like.